CVMIC PIT Helpdesk
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Tickets
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New ticket
(Select category)
Blocked Site/Application
NetExtender (VPN)
Network Drive
WiFi
Addition
Technical Question
Auto Inventory User Added
Member Update
New Portal User
Other
Password Reset
Portal Change
User Permissions
User Seeking Registration Help
Blocked Email
General Email/Outlook Issue
Group Membership
Spam/Phishing
Battery
Cell Phones
iPad
Laptop (Physical Issue)
Monitor/Display Issue
Mouse/Keyboard
Phone Handset
Printer
Scanner
Surface Hub
Administrative Rights
eLearning
Learn Suite Visibility on Login
Login/Access
Access
Check Correction
COI Request
CPT Codes
Dashboard Updates
Data/Batch Failure
Enhancement
Origami User Change
Other
Permissions
Renewal Application
Report
System Error
User/Contact Update
Vehicle Change
Video Upload
eLearning
General Request
Photography
PowerPoint Review
Roll Call Video
Training Recordings
User Training
Video
Event Calendar Issue
Other
AD Account Change
Adobe Acrobat
Allworx App/Phone Call Issue
CVMIC Intersection Site
Docuware
Faxing/RingCentral
Kofax
Locked Out
Microsoft Office
New Cell Phone Setup
Office@Hand
Other
Password Change
PeachTree
SharePoint
Unassigned
Priority - Normal
Low
Normal
High
Critical
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Capture screen
Screen
Camera
Screenshot
Record a video of your screen or a window
Record with microphone
3-second countdown before recording
Attach system info (helps troubleshoot)
Start Recording
3
Get ready
00:00
REC
Pause
Stop Recording
Save
Retake
Discard
Save
Re-record
Discard
Drag and drop files here
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